Frequently Asked Questions
Everything you need to know about bringing more color into your life.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are the colors on screen accurate to the physical products?
While we strive for 100% accuracy, colors may vary slightly depending on your monitor settings and calibration. We recommend viewing products on a high-resolution screen for the best representation.
Do you offer international shipping?
Yes, Color Palette Studio ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.